Services and Solutions

Central Filing provides the following core services and offers the following solutions to your business needs:

Records Storage and Management

The business environment demands that records be kept - records which have a business, legal and operational value to you and your clients. To assist you in meeting your records storage and management needs we offer a safe and secure environment to store those records. We have facilities which are secure and clean that meet your conventional storage needs; we also have facilities which are climate controlled and equipped with fire suppression systems.

We are able to manage records by the carton, document or image. We provide solutions for vital, active and inactive records through our suite of services. Effective records storage and management provides you with the knowledge that:

At Central Filing, we are committed to provide you the services you need.

When it comes to hard copy records storage and management, we offer the following suite of services:

Our computerized inventory control system means that your records are located quickly and efficiently.

For our Records Management and Storage brochure, click here

Document Vault

Our new Document Vault is:

The Document Vault provides superior records storage for clients who require the additional level of security for their business records.

For our Document Vault brochure, click here

Data Protection and Recovery

You can depend on Central Filing to provide a safe and secure environment for your back-up data. Our facility is both climate controlled and equipped with a fire suppression system. Back-up data is stored within this environment in locked facilities. This off-site Tape Vaulting service – either long term vaulting or rotation vaulting - ensures that:

Tape drawer

Not only do we provide a highly secure facility in which to store your tape backup and archival records, we also provide secure pick-up and transportation, on a daily basis if needed. We only use purpose built, high-impact resistant boxes to transport computer tapes or discs. One box is assigned to each client and, if desired, the box can be locked while in transit. Computer tapes or discs belonging to multiple clients are never transported in the same box.

Our vault consists of secure, fire-proof cabinets contained within a climate controlled room equipped with a fire suppression system in a building equipped with the latest detection equipment. We provide long term vaulting and rotation vaulting.

Long Term vaulting:

Where a tape or disc is placed into our vault for any period of time longer than one calendar month without being rotated, we regard this as long term storage.

Rotation vaulting:

Rotation is simply where you, the client, stores electronic media for short, specific periods of time with the agreement that it will be delivered back to you on a pre-assigned date. We offer daily, weekly or monthly rotation and can work with you to devise a rotation plan to suit your requirements.

Fire Proof Storage

We now offer storage within fire proof cabinets within our Document Vault for businesses and clients who require the highest level of security for their business records.

For our Fireproof Storage brochure, click here.

Document Scanning

Document Scanning

Our state-of-the-art technology offers clients the solution that proves to be cost effective and efficient. Our extensive experience with document conversions and data management ensures that your document scanning services are carried out professionally and thoroughly. We offer proven scalable solutions enabling you to publish documents on the web, distribute on a CD and access data over corporate network servers anytime or to provide you with the additional disaster recovery redundancy that you may be looking for.

Central Filing helps you to increase your productivity, speed data distribution and decrease storage costs.

Digital archives

Digital Archives

We can safely and securely archive your CD’s or archival tapes in climate controlled conditions equipped with a modern fire suppression system. This ensures that your storage and disaster recovery objectives are met.

Retention and Destruction Management

Retention and Destruction Management

Businesses and organizations accumulate increasing quantities of paper and electronic records. We can assist you by providing you with the storage capacity you need and help your business or organization plan and execute a legally permissible program for records retention, destruction and disposal. Timely destruction of obsolete records and documents helps you save on storage costs.

For our Destruction Management brochure, click here.

Document scanning

Confidential Photocopying

We provide a confidential photocopying service to our clients using only staff members who have been pre-screened and pre-selected so that you can have complete confidence that your documents are copied with confidentiality ensured. This service is highly suited for bulk photocopying, confidential photocopying and where photocopying needs to be done off site to meet your business needs.

For our Confidential Photocopying brochure, click here.

Disaster Recovery and Business Continuity Planning

In the event of a hurricane, fire, flood, terrorist attack or a major systems failure affecting your company what, or who, would you turn to so as to ensure your recovery and business continuity? Is your staff clear about their responsibilities in a crisis? What about the expectations of your clients, customers and vendors? A Disaster Recovery Plan (DRP) and Business Continuity Plan (BCP) simply make sense in the 21st century.

Hurricane

At Central Filing, our trained and professional team will consult with you and formulate a plan to mitigate against the effect of a disaster with the express aim of ensuring your business continuity. As a first step, we will review your key business activity, systems and requirements. Next, we discuss both strategic and operational roles for key members and support members of your staff. A risk analysis is then performed and we will assess the potential impact of a disaster or crisis on your business. Before we undertake any additional work, we will provide you with a written proposal which outlines the scope of the work, what the deliverables are, project timelines and an estimate of costs. The proposal will provide you further options so that the deliverables are kept within your needs, expectations and budget.

We are positioned to provide you with a DRP and BCP that contains the following:

  1. Alternative site and contingency requirements
  2. Command and control/crisis management protocols and requirements
  3. Identification of key team members, roles and responsibilities
  4. Identification of key assets; list of inventory
  5. Key contact information (customers, clients, vendors and staff)
  6. Protocols for effective DRP and BCP implementation
  7. Standing Instructions for invoking the BCP
  8. Post-event procedures
  9. De-briefing guidelines/lessons learned for future implementation

We also provide an alternative, safe and secure site to store your hard copy and/or digital version of your DRP and BCP. Annual or regular updates to the Plans is another service we can provide you so that you are always assured that your plans are as current as they can be.